Terms & Conditions

TEKA Services LTD / TEKA Flooring LTD
Unit 23, St Davids Square, Fengate

Mob: 01733 731930
Web: www.tekaflooring.co.uk
Email: info@tekaservices.co.uk

General Terms

TEKA Services offer a professional Cleaning and/or Flooring Services and these Terms and Conditions apply to any business booked with us electronically, using our online enquire form, verbal, through telephone, by visiting our office, Client office or Client home. If work is carried out for the client by the company without a signed contract, by accepting to processed with said work, the client agrees to the terms and condition provided found on the company’s website. We may add to or alter these Terms and Conditions from time to time and any alterations or additions will apply to new business and to existing contracts by giving them 30 days notice for domestic contracts and/or 60 days for commercial contracts. Our Flooring Services may be ordered by using telephone, e-mail or using an online enquire form via our website, hereby the client agrees to be bound by these Terms and Conditions: These Terms and Conditions constitute the contract between TEKA Services Ltd and/or TEKA Flooring Ltd(the; “Company”, “Agency”) and the Employer, Client, Firm, or Corporate body, or company representative as the case may be (the “Client”) that seeks provision of flooring services, which are to be performed by the Floor Layer(the “Company, Floor Layer”). The Company/Agency and the Client (together the “parties”) agree that the flooring services will be provided in accordance with the Terms and Conditions here.

Klarna Information

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

• Pay in 3

Further information and Klarna’s user terms you can find here: Klarna Terms & Conditions or can be found in the footer on the right hand side. General information on Klarna can be found here: Klarna General Information. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

*Prices found on the shop/product page are subject to a 24 month long financial agreement at 21.90% APR.

All other financial agreements are 0% interest subject to payments being made within their receptive timeframes.

these are as follows, 3 months, 6 months or 12 months at 0% APR. All finance options will be made available at checkout.

Products under £250 are only eligible for pay in 3 monthly instalments and orders over £5000 aren’t eligible for finance.

When opting for TEKA’s financing, a discretionary arrangement fee of £120 may be applied to your order.

Flooring Terms & Conditions

Business Customers and Consumers
  1. Some of these terms apply to consumers only; some apply to business customers only. These terms are marked as such.
  2. All other terms apply to all customers.
  3. You are classified as a business customer if you indicate to us that the goods supplied by us will be used in the course of your business or you use the goods in the course of your business.
  4. If you are not a business customer, you are a consumer. Your statutory rights are unaffected by these terms.
  5. Under the Romalpa Clause we as the seller retain the ownership of all goods that are unpaid for by the buyer, if the buyer fails to pay for any of the goods or can’t pay for reasons outside of their control we retain the right to take back any goods that were unpaid for.
  1. The Company means TEKA Services LTD
  2. The Customer means the business customer/consumer of the Company.
  3. The ‘Contract’ means any contract for sale of goods by the Company to the Customer.
  4. The ‘Goods’ mean any goods forming the subject of this contract including parts and components of or materials incorporated in them.
  1. All quotations by the Company are subject to acceptance within 28 days. The Company reserves the right to withdraw a quotation at any time before it has been accepted by the Company. No quotation issued by the Company shall constitute an offer to supply goods.
  2. Verbal quotations for stock availability are correct at the time given by the Company, but unless confirmation of an order by the Customer is given immediately the Company cannot guarantee stock availability.
  3. Quotations are only valid in writing & signed by authorised personal only, or in the form of an official pro-forma invoice.
  1. Adequate labour etc. must be provided for unloading.
  2. Goods are delivered to ground floor only, with the exception of Decking, which is to curbside only.
  3. The Company can refuse delivery to a customer site if it is deemed dangerous to the driver.
  4. The Company has no responsibility or liability for the unloading of goods on site and for the storage and security of such goods.
  5. When delivering to site the Company’s drivers can refuse delivery in the absence of a signature for receipt from an authorized person as proof of delivery.
  6. Any period or date of dispatch quoted is an estimate only and the Company shall not be liable for any loss or damage arising directly or indirectly from delay in dispatch or delivery.
  7. Risk in the goods shall pass to the Customer when the Customer or its agent takes delivery of the goods.
  8. The Company cannot be held responsible for non-delivery caused by the existence or apprehension of war, acts of terrorism, declared or undeclared hostilities, quarantine, riots or strike.
  9. If a delivery is refused or nobody accepts the order, re-delivery will be charged at twice the charged amount.
  10. A 30% handling fee will be charged on all returned goods. Excluded from this charge is the pick-up fee, which is not negotiable.
  11. Delivery in instalments should be treated separately and each delivery is separate contract.
  1. Goods will be invoiced at the prices current at the time of dispatch. Descriptions and prices in the Company’s price list are only current at the day the list is produced. Details of alterations are available on request.
  2. Account Customers invoices are payable on the 14th day of the month following date of invoice. If an invoice is not paid by the due date all invoices rendered become due whether due or not, become payable forthwith without demand.
  3. The price list is not an offer. The Company can reject any order. The Company is not bound by an order until an official acknowledgement letter or dispatch document has been raised on its official forms.
  4. All goods supplied by the Company remain its property until paid for. The Company reserves the right of disposal of all goods delivered to the Customer until paid for. The Customer will not deface or remove the Company’s notices of ownership and Retention of Title affixed to goods until paid for. If the Customer sells goods delivered by the Company before they are paid for it will do so as agent of the Company. Notwithstanding the foregoing, risk in goods delivered by the Company and all liability to third parties in respect of the goods will pass to the Customer from the time when the customer has collected the goods, or when the Company has delivered them either to the Customer or to an independent carrier. The Customer will bear responsibility and risk for any loss arising from damage or theft of the Company’s goods however caused.
  5. If goods are not paid for we reserve the right to enter the Customer’s premises to retrieve the goods even if they have been laid.
  6. If a customer fails to pay for goods or stops payment, the company has the right to claim legal fees and any other costs as a result of the customer’s failure to pay.
  7. In co-operation with Klarna Bank AB (publ), Sveavagen 46, 111 34 Stockholm, Sweden, we are able to offer payment options in accordance with their terms. Payments can be made to Klarna in instalments. Further information about Klarna and Klarna’s user terms can be found by following this link https://www.klarna.com/uk/terms-and-conditions/.
  8. We will send you electronic invoices only. All invoices will be sent within 10 working days of the beginning of the month following payment. For any failed or cancelled payments, or where we are required to send payment reminders, a £45 administration fee will be charged.
  9. If we are not able to collect any payment due to us within 7 days of the due date for payment, we will charge interest on the overdue amount at the rate of 8% a year above the Barclays Bank base rate from time to time, and at 8% a year for any period when that base rate is below 0%. This interest accrues on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You will pay us the interest together with any overdue amount.
  10. If free sample delivery is chosen on a product that is not a sample, you may be required to pay a delivery charge for this item.
Data protection
  1. How we use any personal data you give us is set out in our Privacy Notice https://tekaservices.co.uk/privacy-policy/ and https://tekaflooring.co.uk/privacy-policy, the terms of which are incorporated into this Contract.
  2. We will use any personal information you provide to us to:
    1. provide the Services;
    2. process your payment; and
    3. inform you about similar Services that we provide, but you may stop receiving these at any time by contacting us.
  1. The Company only supplies wood flooring and accessories and does not fit or lay any type of floors. Any claims arising from badly laid or incorrectly supplied floors are the responsibility of the Customer or their agents.
  2. All orders accepted by the Company are subject to these terms and conditions. These terms and conditions will prevail if there is any inconsistency between them and any Customer’s conditions.
  3. The Company excludes any liability for recommending floor fitters or individuals. Should there be any dispute as to the quality of the workmanship this must be between the Customer and the fitter not the Company.
  4. Samples. Each piece of wood is unique in grain and colour and therefore cannot be truly representative of a finished installation.
  5. The Company may at its discretion suspend or terminate the supply of any goods, if the Customer fails to make payment or defaults in any of its obligations under the contract or any other agreement with the Company.
  6. Any qualification or variation to these conditions in the Customer’s order or made otherwise by the Customer is excluded from the contract unless expressly agreed by the Company in writing. Oral variations to these conditions have no effect.
  7. The contract or its agreement shall be governed by English Law and the Customer consents to the exclusive jurisdiction of the English Courts in all matters regarding this contract except to the extent that the Company invokes the jurisdiction of the Courts of any other Country.
  8. It is strongly recommended that the wood be left to acclimatize at house temperature for a minimum of 10 days prior to fitting.
  9. Wood should be stacked and spaces should be allowed every 5-8 boards to help air flow.
  10. We reserve the right to refuse any out of stock/ opened or damaged goods returned to our warehouse.
  11. No goods will be accepted back after 21 days from collection or delivery.
  12. If goods are sold to a Business Customer that has not been paid and are delivered to a third-party the Company still retain ownership. If the original purchaser becomes insolvent or applies for receivership the third-party will become liable for the goods.
  1. Any claim for non-delivery of any goods should be notified in writing by the Customer to the Company within 5 days of the date of the Company’s invoice.
  2. Any claim that the goods have been delivered damaged or not the correct quantity or do not comply with their description shall be notified by the Customer to the Company within 7 days.
  3. Verbal advice given by the Company is by no means a guarantee unless put in writing by the Company. Furthermore the Company cannot be held responsible to hearsay.
  4. The Company is not liable for any badly or incorrectly laid floors or any subsequent damage, liability or costs incurred from any independent arbitration arising from verbal or referred recommendations of floor installers given by the Company or any of its representatives.
  5. Any alleged defect shall be notified by the Customer to the Company within 7 days of the delivery of the goods or in the case of any defect that is not reasonably apparent on inspection within 7 days of the defect coming to the Customer’s attention prior to installation or laying of flooring. In any event within 28 days of delivery.
  6. If the Customer establishes that any goods are defective, within 7 days of completion, the Company shall as its option replace with similar goods or repair any defective goods.
  7. Where the Company is liable in accordance with these conditions in respect of only some or part of the goods, the contract will remain if full force and effect in respect of the other or other parts of the goods and no set-off or other claim shall be made by the Customer against or in respect of such other or parts of the goods.
  1. Sales of goods act 1979 applies.